Fonax :: ENTERPRISE

Fonax Enterprise Communication Systems

Are specially designed for large corporations, governments and companies that have to meet the telephony needs of today’s world, by implementing the latest generation of IP Communications Systems with high availability / fault tolerance features, Reliability, advanced functionality, security, and control over communications.




Fonax Enterprise Communication Systems (ECS) Integrates all the functions necessary for large corporations into a single hardware, maintaining an excellent price / value ratio, both in the software / hardware solution and in the post-sale services.


Total Control of your Company's Communications


Fonax solutions include important control tools for business and government communications, such as:   
  • Recording calls with historical for years.
  • Advanced search of call records, to then perform patterns of behaviors.
  • Information managed by databases, for better management and quick search of records, which include all the information pertinent to calls, in addition to the complete recording of the same.
  • Statistical reports.
  • Visualization of calls that are occurring in real time (visual monitoring).
  • Listen to the calls that are happening in real time.
  • Tariffs with cost centers by departments or groups of extensions.


We offer Technological Independence

Thanks to the technological conception and the commitment that characterizes Fonax, we are oriented to the search of overcoming the licensing fees, which underpins the independence in technology, especially as regards telecommunications. Likewise, as it has been mentioned, Fonax's interest is to contribute to enhance the productive capacity, using modern tools that are totally reliable.

Security in communications

Fonax offers important security features in voice, video and data communications, as through the use of encryption (encryption) of information, with the use of security keys, solutions such as SRTP and TLS, important levels of communication can be achieved. reliability, privacy and security in telecommunications of all kinds. Due to this and considering that we comply with the highest standards of International Security, in addition to offering great reliability and peace of mind in communications, we can say that Fonax is a professional and secure telephone exchange that meets the characteristics that companies and governments worldwide They look for more every day.

Recognitions of the Fonax IP Centrals

Over the years, Fonax has implemented solutions in small and medium-sized companies, as well as in large companies and government entities.

Fonax has also won international awards of the prestige of the United States Channel Awards in 2009, where it competed with corporate telecommunications solutions from companies such as Cisco, Avaya, 3com, Alcatel, among others, where Fonax was awarded the "product" award more innovative "for the corporate sector, which demonstrates the quality of development and professionalism that our products have and the great value that we have in the current market.

Most innovative product (Corporate): IP PBX FONAX PRO

Fonax Enterprise Distributor

With the Distributed Fonax Enterprise Schema, we offer a solution with redundancy, flexibility and scalability for large companies, since with this scheme it is feasible to grow the capacity of communications dynamically, so that the solution will never be limited to a hardware specific, but on the contrary, in addition to having the required redundancy in mission critical applications, additional servers can be added so that a solution can grow without practically any pre-established limits as to what number of extensions is concerned.


Reliability and Future Growth

Due to the architecture and integration between Hardware and Software, Fonax offers one of the most reliable solutions in the current market, with possibilities of Active / Passive redundancy at server level and internal redundancy capabilities, among the most outstanding features of Fonax hardware Enterprise Communications Servers are:

• Servers "Rack Mount" to be installed in Rack / Cabinets.
• 2U in height.
• Redundant hot-swap sources.
• Redundant Xeon CPUs with 4 cores each (dual CPU).
• Redundant Hard Drives with hot-swap capability.
• 2 (expandable to 4) gigabit Ethernet network interfaces.
• Support for thousands of extensions.


Advantages in all areas


Control over communications:

  • Recording calls for years.
  • Encrypted (secure) calls.
  • Listening to calls in real time for the purposes of
  • quality control (only for authorized managers / administrators).
  • Graphical statistics in real time.
  • Historical statistics for years.
  • Real-time alerts definable by duration, quantity, cost and time of calls.
  • Personnel entry / exit control.
  • Outputs and Calls definable by schedules and by profile.
  • Unified and hierarchical directories.
  • Advanced Module for Call Centers Included.
  • Among others…

Significant savings:

  • Take advantage of the best route / provider for the requested destination.
  • Use of existing IP links.
  • Communications with zero cost between companies through the unification of plants / headquarters.
  • Existing infrastructure is used.
  • Remote conferences (remote).

Communications Optimization:

  • Follow me, to be able to communicate with the desired person no matter where he is.
  • Ideal route / provider by prefixes.
  • Unlimited Voice menus (IVR)

Integration with existing systems:

  • Flexibility to integrate with external systems, ERP, CRM, specialized control by industry, call centers, etc.
  • Integration with external databases for information management.

Further features:

  • Manageable 100% through the web.
  • Modules with access from your mobile phone.
  • Telephone extension on your mobile phone (your company in your pocket).
  • Proactive alerts
  • Statistics in real time.
  • Advanced Reports.
  • Connectivity to the standard IP / SIP world (non-proprietary or closed).
  • Remote administration.
  • Call recording.
  • Voice mail to emails.

For users:

  • Manageable 100% through the web.
  • Modules with access from your mobile phone.
  • Telephone extension on your mobile phone (your company in your pocket).
  • Proactive alerts
  • Statistics in real time.
  • Advanced Reports.
  • Connectivity to the standard IP / SIP world (non-proprietary or closed).
  • Remote administration.
  • Call recording.
  • Voice mail to emails.

For administrators:

  • Web administration (remote or local).
  • Ergonomics and ease of use.
  • Processes that save time and effort for repetitive tasks.
  • Speed to detect problems.
  • Statistics in real time and history.
  • Interconnection of venues.
  • Among others.